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How do I know if you're the best lender for me? |
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Several ways, actually: we are fully licensed by the California Department of Real Estate and are individually licensed by them; we are approved by the Department of Housing and Urban Development, and by the Department of Veterans Affairs. Our staff is experienced and highly expert. We have a Loan Underwriter in the office, a CPA, a Life Agent, and Ken is an Accredited Mortgage Professional, a designation conferred upon him by the Mortgage Bankers Association of America.
Over 95% of our clients who responded to our survey said that they would recommend us to a friend or relative. We receive top ratings in every catagory. And, finally, our reputation of integrity is known by almost every Real Estate Agent and Escrow Officer in Redding. |
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How important is it to be licensed and does the type of license matter? |
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It's very important and the type of license does matter. The California Department of Real Estate requires that each individual loan agent be licensed. That means they must take required classes about Ethics and Agency Laws. They must demonstrate their understanding of their knowledge by passing a state administered examination and they must continually add to their knowledge by taking classes to keep their license active. Licensing also provides a track-record should a consumer have a complaint.
Other licensing bodies such as FDIC and the Department of Corporations are preferred by other lenders. They do not require loan agents to be licensed and have no educational requirements, examination requirements, and no clearinghouse for the public to see about previous complaints about them. This allows the employer to hire anybody who can sell, sell, sell. |
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You do FHA loans. Is that a big deal? |
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In order to do FHA loans, the company must first be approved by the Department of Housing and Urban Development, one of the most difficult approvals to get and keep. That is a big deal. FHA loans have different rules and features than conventional loans. These are the best loans for some people, not for others. Doing these loans adds to our flexibility and to choices we can offer our clients. |
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Am I involved in the loan decision of what I get? |
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Yes! We prefer to educate you as to your choices. We'll see things in your financial position that cause us to recommend loans of specific benefit. We will explain our recommendation to you but YOU have the final say so. |
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So, can I choose to whom I make my payments? |
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The home loan industry doesn't work that way anymore. Almost all lenders either transfer loans, or, leave the option available for them to do so. |
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How do I apply? |
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Any of several ways. We'll be very happy to take your information over the telephone. This usually takes us about 20 minutes. Or, you can complete an application "on-line." Just follow the prompts. If your financial position is complex, if you own several properties, or if you are self employed, it may be best to call for an appointment. |
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What does it cost me to apply? |
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There are NO up front fees. It costs nothing to apply. After we review your application and determine that you are a candidate for financing, we will get a full tri-merge credit report, with your permission. This will provide information from all three bureaus (Equifax, Trans Union, and Experian) including credit scores. This costs $18, an excellent value we believe. |
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Will I get the best "deal" if I go through you? |
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No reputable lender will ever make a claim like that! It's dangerous to expect to "beat the market." We'll try our best to get your loan approved with excellent terms. Our expertise will enable you to plan your move. We'll handle your financing. Our clients feel they get superior service and a better rate than other lenders. |
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But I am really a shopper and always insist on the best deal. What can you do for me? |
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Most people want a good value and that's what we provide. Skill, knowledge, good advice by somebody who can be trusted... that's us. Our systems have been designed to catch potential problems before they become real problems. All of this has been critical to the excellent reputation we have developed.
If none of this is of value to you, than you may be setting yourself up to be the victim of an unethical lender. You may be promised the best deal in town, (or on the internet), only to be surprised with undisclosed fees, pre-payment penalties, and worse. Reputable lenders don't do these things and they don't happen to the clients who select them. |
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Does it cost me more to use your services rather than to find the "best deal" on my own? |
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No. It costs no more to use our services so why not use the best. We are providing a complete loan "package" to the secondary mortgage market, which includes: the appraisal; preliminary title reports; your credit report; and, independent verification of income and bank balances, etc. We have also determined under which program you will be approved. This eliminates a lot of work for the investor, and for this they "discount" the price of your loan.
Some unethical individuals trick loan shoppers into difficult situations, often with the promise of a low interest rate. We call this bait and switch. We will ensure the best loan is provided for your individual situation.
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Do you provide other financial advice? |
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We understand a lot about financial matters. We know about income tax consequences, and about how investments work. We have a CPA on staff, and a Licensed Life Agent who knows about annuities and such. But, we are not working with you as professional advisors in those areas! We always defer to your advisors in such matters. |
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